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feat(infra): activate the futo-backups-bot prod creds (#601)

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Antoine Lecompte
2026-09-01 09:00:41 -04:00
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parent cf3795a196
commit f1640326b9
2 changed files with 18 additions and 14 deletions
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docs/discord-support.md
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@@ -62,8 +62,11 @@ open chat for everyone who sees the category plus customers. The
`#general`, skipped when the channel is quiet) runs the same link flow as
support and then grants the plain **FUTO Backups** role — linked customers get it instantly,
unlinked ones link first. The role unlocks `#customer` (customer chat, also visible to
Admin/Team/Yucca/FUTO). `#support` stays visible to everyone;
ticket threads live under it as before.
Admin/Team/Yucca/FUTO). `#support` is restricted to the same audience plus
the customer role — Discord derives thread permissions from the parent channel,
so a customer needs view on `#support` to reach their own ticket thread.
Granting `@everyone` view there is the rollout switch that opens self-serve
support to the whole server.
## Closed-beta invites